What is Directlink?
Directlink is an AI-powered voice banking platform built for community banks and credit unions to effortlessly meet their customer and member needs in real-time. Directlink delivers a compliant, best-in-class customer experience through hyper-personalized interactions, all while seamlessly integrating into your FinTech ecosystem.
Use this tool to gain insights into the financial impact of handling routine customer calls:
Estimate Costs: Calculate the annual cost of handling routine customer calls based on your number of agents, their average wage, and call distribution.
Why It Matters: Understand where your resources are going and how much you spend on routine tasks.
Explore Savings: See how automation with Directlink can reduce costs and allow agents to focus on more complex, value-added interactions.
*Routine calls include account inquiries, transaction queries, transfers and payments, and miscellaneous maintenance.
Take A Look At Some Of Our Partners
These are just a few of the community banks and credit unions we are proud to call partners.
In today’s fast-paced world, your customers and members expect instant and seamless interactions. With Directlink, credit unions and community banks can now provide a personalized, AI-powered voice banking experience that meets the needs of the modern-day consumer without compromising on security or compliance.
AI-Powered Assistance
Human Touch Anytime
Unparalleled Security
Experience the power of AI-powered voice banking and set your institution apart from the rest. Directlink is more than just a platform- it’s the next evolution in banking communication.