THE NEW WAVE

Banking Re-imagined.

Consumer expectations have changed drastically in the past year. The demand for contactless, seamless interactions has generated a genuine opportunity to capitalize. Advance and deliver with Directlink – a conversational banking platform built for credit unions and community banks.

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CONVERSATIONAL INTERFACE(S)

Engage and delight.

Multi-channel and multi-modal, customers and members can traverse the complications of a nuanced banking experience on any device, at any time, without having to connect with a live agent.

MANAGEMENT PORTAL

Anticipate action.

Don’t just hope for it – build a best-in-class experience for your customers. Utilize Directlink’s robust analytics engine to see into the future, make changes in real-time, and get ahead of customer demands.

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PRIORITIZE OUTCOMES

Align the customer journey with business goals.

Solve for both customer and business needs. Enable real-time personalizations and self-service capabilities while improving conversions, reducing churn and costs, and increasing employee and consumer satisfaction.

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INTEGRATIONS

Add value with a
connected ecosystem.

Orchestrate and build an ecosystem for the future. From core banking integrations to marketing systems, data lakes, and more, the Directlink conversational banking platform connects via APIs to your technology stack and across others to produce the hyper-personalized experience your members expect.

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NEWS & EVENTS

The latest news and notes.

Learn what’s happening at Directlink, where we’ll be next, and what the future holds.

Connected to the core. Connected to your customers.

Jack Henry & Associates
Symitar
Corelation

Are you committed to transforming
the member experience?

Learn more and see how Directlink’s conversational banking platform can help you build customer and member journeys that satisfy and delight.

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