No matter how advanced your technology becomes, phone calls are a bottleneck. The speed at which callers speak remains the same, and live agents can still only handle one call at a time. Unless you can proactively manage or efficiently deflect inbound calls.
Touchtone Banker automates routine banking tasks using traditional touchtone IVR, allowing customers to quickly complete transactions and access information without needing to speak to an agent, freeing up your team to focus on more complex inquiries.
also offers enhanced experiences powered by AI to augment the traditional touchtone interface of IVR:
No matter how advanced your technology becomes, the speed at which callers speak remains the same, and live agents can still only handle one call at a time. This creates a bottleneck that limits your ability to scale operations—unless you can proactively manage or efficiently deflect inbound calls. Touchtone Banker automates routine banking tasks using traditional touchtone IVR, allowing customers to quickly complete transactions and access information without needing to speak to an agent, freeing up your team to focus on more complex inquiries.
also offers enhanced experiences powered by AI to augment the traditional touchtone interface of IVR:
Over 30 to choose from or use Directlink Virtual Voice
+15 languages supported
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