Virtual Voice Learn More Your Community Voice

Modernize Your Greeting

Break free from your call settings

Redefining Personalized
On-Brand Experiences

Native phone system configurations are insufficient for achieving an impressive caller experience: a professional tone and regional dialect that’s both familiar and on-brand.

offers a suite of AI tools, including Virtual Voice, that work in harmony to bring a personalized community sound to your phone:

Redefining Personalized,
On-Brand Experiences

Native phone system configurations are insufficient for achieving an impressive caller experience: a professional tone and regional dialect that’s both familiar and on-brand.

 

offers a suite of AI tools, including Virtual Voice, that work in harmony to address scaling phone calls:

Are You Happy with How Your Phone Sounds?

Traditional phone systems only have two options on dialog for audio configuration, with tradeoffs between ease-of-configurability and fidelity:

IVR Speech Synthesis

VS

Voice Recording

Get the best of both worlds with Virtual Voice

IVR Speech Synthesis
Voice Recording
Audio Quality
Sounds robotic and off-brand
Sounds authentic and on brand
Virtual Voice’s Audio Quality sounds as good or better than a Voice Recording
Dialog Personalization
Capable of personalization
Impersonal and same for all callers
Virtual Voice’s Dialog Personalization is customizable through Directlink’s integrations
Recording Process
Native to Phone System
Tedious & requires correct audio format
Virtual Voice’s Recording Process is native to Directlink’s Conversational AI Platform
Dialog Changes
Make changes natively
Must re-record entire segment for changes
Virtual Voice’s Dialog Management is native to Directlink’s Conversational AI Platform
Source Control
Depends on the phone system
No intra-dialog source control capabilities
Virtual Voice’s Source Control supports role-based permissions, approvals, and rollbacks
Raw Audio Access
Depends on the phone system
Native to recording system
Virtual Voice’s audio access is native with easy uploading and downloading

A Voice For Your Community

Directlink Virtual Voice​

Greet your customers with a branded AI Voice, cloned from your community

Virtual Voice solution combines the ease-of-use of native IVR Speech synthesis with the branded-regional dialects of a live recording, all baked into a content management system for access control and audio file download.

Learn how Virtual Voice can differentiate your brand identity:

Sophisticated AI Voice Clone

 

Community Sound & Authenticity

 

Voice Source & Control Management

 

One voice for phone, radio, and TV

 

An AI Voice for Banking

Strengthen your brand with an AI voice

Service Benefits

Advanced AI that’s compatible

Efficient Changes

Bypass your cumbersome auto-attendant and reduce the time to record and upload audio changes compatible for any phone system.

Variable Dialog

Surpass the fidelity of audio recordings while retaining the flexibility of your robo-attendant with AI speech synthesis.

Unified Voice

Develop a single voice for your banking brand across all audio media channels: phone, web, mobile, TV, and radio.

Transform Every Interaction with Directlink

Directlink goes beyond a platform—it’s a commitment to seamless service, enhanced efficiency, and genuine connection. Step into the future of banking where every interaction is designed to deliver exceptional outcomes, build trust, and elevate customer experiences.

Schedule A Demo