We are pleased to share that Ben Nichols, our Head of Product, has recently authored a compelling article titled "Reactionary Shifts in Customer Service" featured on Bank Director. This insightful piece delves into the transformative changes the banking sector has undergone in customer service, particularly...
The Jack Henry Connect 2023 Conference was a hallmark event for Directlink, fostering numerous new connections and laying the groundwork for nurturing these relationships in the foreseeable future. Hosted in Indianapolis, IN, from October 16-19, the conference provided a vibrant platform for Directlink to engage...
Unforgettable Experience at the CUNA Councils Technology Conference 2023The CUNA Councils Technology Conference 2023 in Denver, Colorado, was an event to remember, and Directlink was right at the heart of it all. As a leading provider of AI-powered solutions for credit unions, we were excited...
Experience FinXTech – an event to connect key business leaders from banks and financial technology companies. Over a two-day period, we take a close look at the implications of technology on the business of banking, exploring how and where banks might generate top-line growth and...
SymWest is the combined meeting of the NW & SW User Groups. This group is focused on coordinating events for credit union professionals where they can learn about the latest credit union technologies and industry standards.Directlink is a conversational AI-based banking platform that aids financial...
SymEast is comprised of credit unions located in the eastern US that use the Symitar core processing system. The conference offers great opportunities to connect with other credit unions that utilize Symitar core and great technology partners like Directlink.We are looking forward to meeting everyone...
Financial Institutions can now provide Directlink’s robust and integrated conversational banking solution to customers through Q2’s Digital Banking Platform.Syracuse, New York (January 11, 2022) — Directlink, a proven AI-powered conversational platform that is effortless for the customers and simple for bank and credit union employees,...
The SymCentral User Group is an independent and self-governing group of professionals working for credit unions with headquarters located in a newly defined region informally described as middle America, or the states described by the middle section of the continental United States. SymCentral members share...
As financial institutions continue to embrace digital transformation, many are turning to conversational banking as a way to offer 24/7 member and customer service and support. In a world where convenience is key, it's essential for banks and credit unions to provide an omnichannel customer...
The 2022 CUNA Tech Conference is a great opportunity to: Collaborate with credit union professionals facing similar challengesExplore relevant and trending topics curated by the corresponding CUNA CouncilLearn best practices and get guidance from industry expertsMeet and connect with trusted or peer-recommended solutions providersReturn to your...
JAC | SEC is where banking and credit union leaders, representatives, and technology partners learn, discuss, debate, and network. The two conferences – Jack Henry Annual Conference (JAC) & TechConnect and Symitar Educational Conference (SEC) & TechConnect – lead to discussions of challenges and opportunities,...
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