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Announcement

02 Oct From IVR to Conversational AI: The Evolution of Customer Interaction for Banks and Credit Unions

Posted at 13:14h in Announcement, Articles, Uncategorized by Chris Catanzarite

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From IVR to Conversational AI: The Evolution of Customer Interaction for Banks and Credit Unions By: Ben Nichols - Co-founder & Head of ProductTo this day, when I call both my credit union and community bank (which will remain nameless), I’m always greeted the same way…by a...

23 Feb Q2 + Directlink | Integration Announcement

Posted at 09:41h in Announcement, Articles by Chris Catanzarite

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Directlink Announces Integration with Q2's Digital Banking Platform Financial Institutions can now provide Directlink’s robust and integrated conversational banking solution to customers through Q2’s Digital Banking Platform. Syracuse, New York (January 11, 2022) — Directlink, a proven AI-powered conversational platform that is effortless for the customers and...

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Announcement

02 Oct From IVR to Conversational AI: The Evolution of Customer Interaction for Banks and Credit Unions

23 Feb Q2 + Directlink | Integration Announcement

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