Your institutional knowledge is scattered across documents, drives, and employee minds. Compass unlocks it instantly. Built for financial institutions, Compass transforms static information into actionable intelligence so your team can find answers faster, train smarter, and serve with confidence.
Compass gives your organization guardrails for governing knowledge, ensuring compliance, consistency, and control.
No more scouring local drives or asking “go-to” employees
Say farewell to inconsistent support and outdated information
Accelerate employee onboarding with guided, AI-powered learning
Ensure every response aligns with policies and procedures
Compass isn’t just another AI tool, it’s a Conversational AI knowledge platform designed to assist your staff in real time. Ask a question, and Compass instantly finds relevant answers from your uploaded policies, training materials, or procedure documents.
Upload internal content, policies, and training materials
Chat with your AI to instantly find answers and procedures
Manage users, review chat logs, and track adoption and engagement
Compass isn’t just another AI tool, it’s a Conversational AI knowledge platform designed to assist your staff in real time. Ask a question, and Compass instantly finds relevant answers from your uploaded policies, training materials, or procedure documents.
Upload internal content, policies, and training materials
Chat with your AI to instantly find answers and procedures
Manage users, review chat logs, and track adoption and engagement
A price for any size inistution
Train new employees in record time
Reduce follow-up conversations
Find accurate, policy-based answers in seconds
Conversational AI that supports digital and core banking conversions resolving issues in real time, reducing call volume, and guiding customers through change with confidence.
Conversational AI that handles everyday banking, resolving account questions, processing transactions, and delivering 24/7 support so your team can focus on higher-value needs.
![Customer support [Recovered]-08](https://directlink.ai/wp-content/uploads/2024/11/Customer-support-Recovered-08-768x768.png)
Traditional IVR keypad solution for secure self-service, giving customers fast access to account info, while easing call volume and supporting high-frequency banking tasks.
Empower your institution to scale faster, reduce operational friction, and deliver consistent, compliant service across every department.
Directlink Compass. Your knowledge, intelligently connected.
