Telephony & Voice
Bridging Traditional and Digital Banking
With Directlink, experience a new era of telephony banking — one that’s intuitive for customers and transformative for financial institutions.
An Old Favorite With A New Twist
While digital communication channels have evolved, telephony remains integral to customer interactions. In a world where customers are accustomed to digital conversations across devices, Directlink empowers financial institutions to offer this flexibility on their platforms. It’s not just about keeping up with the times; it’s about setting new standards for customer interactions.
Digital-First Customer Service
Intelligent AI Voice
Voice In The Digital Age with Directlink
We’ve engineered our platform to be as versatile as your customers. Whether they’re dialing in for a good old-fashioned voice chat or seeking real-time responses via on-screen digital interfaces, Directlink has you covered. Our seamless platform means no jarring transitions or lost context. With Directlink, you can rest assured knowing that every conversation, regardless of the channel, is as smooth and productive as possible.